Universitat de les Illes Balears (UIB)
INTO 2021
Since the first INTO Seminar in 2004, the event has established itself as a platform for discussing research proposals and presenting good business practices. Over 15 editions, a range of issues related to tourism have been analysed with regard to cultural, water sport and health-based tourism products, marketing tools such as branding and social media, and how business models are evolving within the tourism industry. Discussions have also centred around new commitments to sustainability in the sector, addressing issues such as the circular economy, climate change and seasonality. Other topics discussed relate to how different technologies used in the tourism industry are evolving to analyse tourists’ behaviour and to create and/or transform tourist destinations in a sustainable way.
This year’s edition will take place totally online. From the last week of October through to the first week of December, entrepreneurs, researchers, teachers, students and representatives of public authorities, among others, will come together to analyse what tourist destinations have to offer and what consumers are demanding in this new paradigm, while also analysing ICT solutions and how businesses are restructuring within the tourism sector.
The main objective of the INTO Seminar is to foster knowledge transfer and drive innovation throughout the tourism industry’s value chain in order to improve the Balearic Islands’ competitive edge.
Running in parallel to the Seminar, and organized with the support of the Enterprise Europe Network, a virtual international matchmaking event will be held on November 10th, November 17th and November 24th, with the aim of establishing professional relationships and building new business opportunities.
(11:30)
Official Opening
Speakers
Mr. Juan Pedro Yllanes Suárez
Vice President and Minister of Energy Transition, Productive Sectors and Democratic MemoryMrs. Natalia Bayona
UNWTO – Director of Innovation, Education and Investments(12:00)
Opening presentation - Tourism in the post-COVID era: innovative strategies for destinations
Speakers
Moderator: Mrs. Rosa Castells
Journalist, director and creator of the Conference on New Technologies and Digital Culture, Formentera 2.0Mr. Marc Vidal
Expert in Digital Transformation and Industry 4.0Session I (12:00)
Destinations and social responsibility in the post-COVID era
Moderator: Mrs. Rosa Castells
Journalist, director and creator of the Conference on New Technologies and Digital Culture, Formentera 2.0Dr. Enrique Navarro
Director of the University Institute for Research in Tourism Intelligence and Innovation of the University of Malaga.Mrs. Teresa Berástegui
Deputy Minister of Tourism,of the Government of the Canary IslandsSr. Francesc Mateu
Managing Director of the Tourism Strategy Agency of the Balearic IslandsMr. Guillermo Díaz
Sales director of ARTIEM HotelsOnline business meetings (de 14h a 17h)
Online business meetings
Session II (12:00)
ICT and innovative solutions in the hotel and catering sector
Moderator: Mrs. Rosa Castells
Journalist, director and creator of the Conference on New Technologies and Digital Culture, Formentera 2.0Mr. Mateo Ramón
CIO of Grupo Piñero and vice president of digital transformation of TuristecMrs. Dolores Ordoñez
Manager of AnySolution and vice president of TuristecMr. José Alberto Terrasa
Product and Innovation Director of CEI Europe and vice president of technology of TuristecOnline business meetings (de 14h a 17h)
Online business meetings
Session III (12:00 )
Tourism demand in the post-COVID era and innovations to help recover traveller confidence
Moderator: Mrs. Rosa Castells
Journalist, director and creator of the Conference on New Technologies and Digital Culture, Formentera 2.0Mrs. Sandra Benbeniste
Director of Sustainability EMEA of Iberostar GroupDr. José Antonio Pérez-Aranda
Head and lecturer of the CETT University School of Hospitality and Tourism at the University of BarcelonaMr. Javier Ibáñez
Economist with the Sectoral Analysis Unit of the Research Department of CaixaBank.Dr. Veronica Leoni
Assistant Researcher at the University of the Balearic IslandsOnline business meetings (de 14h a 17h)
Online business meetings
Session IV (12:00 )
Business restructuring in the post-COVID era
Moderator: Mrs. Rosa Castells
Journalist, director and creator of the Conference on New Technologies and Digital Culture, Formentera 2.0Mr. Helmut Clemens
General manager and founder of Es RebostMr. Reto Stoeckenius
Global Head Development of RIU Hotels & ResortsDr. Xavier Puig
PhD associate professor in economics and business at Pompeu Fabra UniversityMr. Ovidio Andrés
Founder of LogitravelMeet our speakers
The scientific committee
Universidad de Las Palmas de Gran Canaria (ULPGC)
PhD in Engineering and a Master in Business Administration (MBA)
Area Manager of Balearic Islands and director of M&A at IBEROLAT